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Dentists Who Invest

Podcast Episode

Full Transcript

Speaker 2: 

Hey guys welcome to this really exciting live stream with myself and some esteemed colleagues who’ve done incredible things in the world of dentistry, and I cannot wait to share a little bit about their story. Because you know what? Here’s the thing about finance? Finance is actually really really, really, really, really formulaic whenever you understand a little bit about it. And really what really inspires me and really excites me and really ignites me is all the cool stuff surrounding finance which you can use to really really ignite your career, make it go stellar, that hockey stick transformation that we’re all after in so far as exponential growth, exponential and compounding growth, because that’s flipping cool, and who better to ask than the people who have done it in their respective areas of their specific fields in their dental careers? So, before I further ado, going to introduce my beautiful guest this evening, we’ve got four of us in total myself, obviously, dr Chetan, matias, dr Nick, oh, and Nick has joined us as well, that was a bit of a surprise. Oh, we got five now. We got five now. It’s good. We’ve got Dr Nick Ulbright, dr Dev Patel, dr Sheila Lai and Dr Chetan Matias, who’s going to be on his way soon, and the aim of tonight is to inspire as many dentists as possible to begin thinking how can we get the most out of our lives and the most out of our career. So, on that note, let’s go ahead and have a few intros.

Speaker 1: 

Nick Hill how are you guys doing?

Speaker 2: 

You’re on the camera. We’ve caught Nick Hill a little blindsided here because Nick Hill hasn’t heard the brief. But that’s fine, because Nick Hill, Nick Hill, tell us a little bit about you.

Speaker 3: 

And hang on, Nick Hill, you were supposed to have come on top list. What’s going on?

Speaker 1: 

I know I was about to put this on right now. I came out of the shower, I put this on. I thought we were all top lists. I’m a bit disappointed.

Speaker 2: 

We’re going to take our tops off soon. So you’re good, you’re good. But anyway, nick Hill, before we do that, tell us a little bit about you.

Speaker 1: 

So I’m going to be talking about dental implants and doing full arch and I was doing something really cool this week. I was scanning and we were using an ICAM4D to scan full arch implants and I think it’s such a game changer and I think there’s so much innovation within the full arch realms and I’m really looking forward to showing people how this works and showing them on how easy this is to implement within your clinics, where you find that you will be able to take it to the next level, and I’m just very excited about it. I think it’s phenomenal. To be honest, it’s a game changer. No more impressions who knew? No more impressions within full arch dentistry. It’s very exciting.

Speaker 2: 

That is flipping cool, and Nick Hill, so that is awesome. I’m really looking forward to that, and this is part of what I was alluding to earlier, in so far as each and every one of the dentists on this webinar this evening are the very forefront of their feet and Nick Hill we all know you really, really, really well. You’re the full-impact surgeon, but let’s say to the people who are yet to meet you this evening, who will be watching this webinar tonight live and on catch up by the way, guys, if you’re watching this live, go ahead and put live in the comments section on Facebook so we can get a really good idea of how many people are here, and also, as well as that, we could do some shout outs, because shout outs are fun too. If you’re watching this on replay, put replay in the comments section so that we have a really good idea of how many people are watching this on catch up, too, and then what it means is we can make this content more tailored and focused to the audience. Just wanted to share that, anyway. Nick Hill back to yourself. Tell me a little bit about yourself.

Speaker 1: 

So I mean I’m based up North and I have two clinics. I have one both in Cheshire One is in Wemslow and one of them is in Northridge. I’ve had one of them for almost 10 years now and I’ve had the second one for almost three years now and 90% of my time is spent doing implants and we do full arches, kind of the norm. We hit numbers almost 50 to 60 a year with full arch and next year we’re hoping to go almost to 100. So it’s treatment that we carry out very frequently and I’m here to share what I think are golden nuggets as well, which are the presenting of the 10X, to see what people can take away, how they relate to it, how they can implement this within their clinics. Maybe they can see what the workflows are and see patients and basically relate that back into their practices, where I feel it’s key to growth. And we’re here on this amazing panel and we can have a chat about it and hopefully have an informal discussion at the end where we can take things forward. So I do a lot of education as well. I’ve been involved with teaching, undergrad teaching, post grad within dental implants and also post grad within other fields, which has been phenomenal, where maybe I’m a bit biased, but I feel dental implant is encompassing every other field there is within dentistry. So you’re doing prosthodontics. The only one I’m not doing is facial aesthetics, so that’s why I’m here. Heela is ready to show us how to do this.

Speaker 2: 

We got a good yin yang because we’ve got official aesthetics practitioner here as well. So we got balance. We’re good on that front. We’re good feng shui, I believe, is the furniture term, but anyway, so I didn’t interrupt Nikhil.

Speaker 1: 

Oh no, no, it’s fine. You know what’s interesting? When I was in Brazil once we were doing full arch and it’s very interesting. A lot of the Brazilian dentists who do full arch do facial aesthetics and they tie it in when they’re doing full arch. It’s very common for them to do facelifts on this patient to define that it really changes their facial profile. Have you found that Sheela at all? Do you see that when you see patients who have this kind of treatment?

Speaker 3: 

I love it when we’re not literally just talking about ourselves. It’s really great, so, yeah, so what I’m really really passionate about is facially driven dentistry, where we’re planning the smile in line with the face and when patients have them for large, Because, of course, if you’ve lost a lot of your teeth most of your teeth you’ve got quicker and accelerated bone resorption, which affects the facial structure. So then what we can go in is, whilst they’re on the anaesthetic anyway low-climbing aesthetic we can actually go in and put some sutures and threads in reposition the fat pads, reposition the fat tissue and actually improve the contours of the face and then, once they’ve recovered from full arch surgery, you can then go in and restore the volume lost to face. So actually you can get some really incredible results. So the marriage between dentistry and facial aesthetics is really really intimate, and what I find is that patients who are motivated to having any sort of elaborate dentistry, they’re motivated to have facial aesthetic treatments. It’s the same thing for demographics. So we really, as dentists, should be able to treat and plan these as a whole from a face, from a sort of external soft tissue perspective. It will move it into the heart tissues as well. So, yeah, I’m sure you’ve seen some awesome cases, Nicol.

Speaker 1: 

Yeah, yeah, exactly Now. I see that quite often. And also, even if patients are not keen at the particular time for facial aesthetics, I see when they come back and see me or say to us the end of the treatment, it’s always oh what else can you do for me? Or they normally say, can you include other things? Or my face is drooping. Now I feel like my smile is radiating, but everything else needs a little bit of an uplift. And because if you look at the age range of these patients who are having this treatment, they’re normally at around between the 50 plus. Generally. There are a few patients who are younger, but they tend to be the ones who really have a lot of neglect or some kind of trauma. But the 50 plus where they’re really up to improve their smile, and when they hit 60 plus, the facial regeneration is a thing that I find they’re always looking for. They’re always looking for an improvement within their eyelids. They’re saying that their cheeks are drooping a little bit and also you’ve given them, so a lot of them have missing teeth at the back and then all of a sudden you’ve given them missing teeth so they find their cheeks are a bit fuller, but then it lets them down around here and I find that’s such a key area that I think a lot of dentists need to work hand in hand with clinicians who are doing facial aesthetics.

Speaker 2: 

I’ve seen it in restorative dentistry as well, that it can be useful too, and you know what? Clinical discussion flipping awesome, and I’m sure we could go on for ages and ages and ages about the interactions between facial aesthetics, implants, restorative dentistry, all of that stuff. You know what? There’s a really interesting concept called specific knowledge, and I know I’ve banged on about this. Regular podcast listeners are going to roll their eyes and never start talking about this stuff, because they’ve said it so many times what is specific knowledge? Specific knowledge is knowledge that you can only get through learning and doing something directly yourself, and not by teaching and listening to someone else. Now here’s the thing when does that apply? Where does that apply in life? Because that knowledge is really valuable if you think about it, because the only reservoirs of that knowledge are human beings, because they had to live that life and go through that process to get that information. So, really, if you want to invest in yourself which is the aim of the game and dentistry to invest and you want to take your career to the next level, you need to get a load of specific knowledge. And you know what’s really cool Every single person that’s web and door tonight has a shit load pardon my French of specific knowledge because they’ve lived those lives and went through those careers. Right yeah.

Speaker 1: 

Which really I love that. I love that.

Speaker 2: 

I love that.

Speaker 1: 

I love that so much, because that stuff that you can’t get in the textbook. So Nick Hill all night.

Speaker 2: 

Right, There’ll be some Nick Hill fans in the audience somewhere listening to his podcast and they’ll be like how do I be more like Nick Hill Loads?

Speaker 1: 

of them.

Speaker 2: 

I’ve no doubt They’ll be like what did Nick Hill do that allowed Nick Hill to succeed? Was it mentors? Was it just straight up flipping 18 hours a day graft, or was it something a little bit beyond that?

Speaker 1: 

No, I think in any field that you go into, I think the graft is definitely there. I find that whichever field you want to go into whether it’s implants or facial aesthetic or it’s growing a business you have to put in the graft. And there is an element where you need that book knowledge to have a backbone. But I think having a mentor is very important. I think absorbing knowledge from your mentors is key and that’s how I’ve learned. I’ve had various mentors throughout my life through various points of my life, and it’s a growth process. It doesn’t end. So I find that this process is never ending. I’m never going to say that you’re going to reach a point where you’re saturated, because once you’ve learned one thing, you tend to grow to the next step, and I think that’s phenomenal and I think that’s how people should be open-minded to that reality. And you’re right, learning from human beings is 10 times better than learning from a book, because you have someone there to bounce ideas from you and talk and have the conversations, which I feel is amazing, and interaction between people is what grows people. What do you think, dev? You do a lot of mentorship. How do you feel about that?

Speaker 2: 

Well, absolutely. And you know what? What you said is really, really, really powerful, nikhil, because a mentor will get you to where you want to go, except for being 20 times faster. And I feel like sometimes people have a little bit of a hang up on paying for a mentor, and you know what I always say. I always say this. I always say you pay with one of two things you either pay with money or you pay with time Right Now. If that time means that you have to spend 10 years searching for the answer, I’d literally rather just give someone that money, then give me the answer straight away and I can start welcoming the benefits of that knowledge into my life instantly. You’ll make back what you’ve flipped and invested pretty fast if you get a good mentor Right. The opportunity cost is the thing that’s going to really flip and cost you Blows my mind Right. It’s huge, absolutely 100%.

Speaker 1: 

The ROI on getting a mentor is just. There’s no question about it. A lot of people feel like they don’t want to have a mentor because they feel like they can do it themselves, but having a mentor really boosts your confidence and makes you grow a lot faster. I mean, sheila, you do this a lot as well, don’t you? What’s going to take on this? I mean it’s massive.

Speaker 2: 

It’s massive. And do you know what, sheila? Actually this is a good opportunity to bring you in, and then we’ll circle back to Dev. So, sheila, let’s talk about mentors, but before we do that, there’ll be people listening who are into two categories. I know I’m barging in, but someone has to hurt the cat. And it had to be me tonight, anyway. So, sheila, why don’t we do this? Why?

Speaker 3: 

don’t we do this? Why don’t we?

Speaker 2: 

have an intro for those who have yet to meet Sheila, and then let’s talk about your secrets to success, the secrets that 10X your career.

Speaker 3: 

I’m Sheila. There are no secrets to success. The secret to success is to work really hard, really freaking hard. I’m a dentist. I’m a dentist by background, but my focus now is just facial aesthetics and I actually train a mentor dentist to be able to incorporate facial aesthetics into daily clinical practice, and I only focus on doing this within dentistry, within dental practice, and there is a significant gap within that market to be able to do this really really well. Like you know, when we graduate out of dental school, all we tend to do is just we go and collect the resources and dentists are really, really good at doing this, and you know there is a lot to be said about the knowledge that we get and that book learning, going, going, doing courses, and it’s really important because you do need to do your time within dentistry as well. You need to get the cases in. But, reverting back around to the mentorship side of things, the mentorship allows you to actually implement, and it’s the implementation that’s the most important thing. You know there’s no point going on and doing a course for whatever it is. You know, doing an invisible line course, an implant course, you know a restorative course, and then you’re not implementing it. You need to have that guidance. You need to do the treatment planning. You need to have somebody to hold your hands through it, to manage and support you, to see the red flags, to see the complications, and you need to have that. And that’s what a mentor is there for. They’re not there to give you the answers, they’re there to help you, help you essentially, help you from tripping up too often and actually guiding you when you are tripping up. So the biggest, my biggest successes have all come from that reinvestment that I’ve done in myself, straight out of dental school and throughout my journey. And it’s not just about, you know, it’s not just like going on to courses, and it’s also not just about finding mentorship. It’s engaging the people around you, making those networks, making those connections, attending opportunities to network and actually being quite normal. You know, there’s nothing weirder about someone that’s a bit weird, that’s following you and it’s not giving you that time and space, right. So it’s so important to be around like-minded clinicians, you know, to attend conferences, to attend events where you can get to know people, you can have conversations, and I spent a lot of my, like you said, right, you’re either investing the time or you’re investing with money and you know when it’s really hard to find a mentor, right, you either pay for a mentor or you find a mentor who you want to do things for, and sometimes what that meant for me was you know I was buying people coffees, I was turning up nursing for my mentors that I wanted mentorship on the side, and you need to look at what it is, what it does a busy person need in their life. And you know and how can I fulfill that gap if you’re not, if you’re not necessarily willing to invest with? You know you can’t afford to invest. And so spending time around the right people, spending money on yourself and spending that significant part of your career in investing in courses, in mentorship, in whichever way and there’s a lot to be said for niching and and and coning down on your skill set early on, and I know that that’s that a lot of people will say that that’s not something that you should do straight out of dental school. But I would rather be the person leaving dental school knowing what I want to do, Because if I get hundreds of hours of, you know, years of practice in a specific area, that means I’m going to be to accelerate that skill set much, much quicker. So try to think quite quickly and then try and find the thing that you love and go and do, go and do that, yeah.

Speaker 1: 

I totally agree. You know, the worst thing I find within dentistry is that there’s so many different fields out there and when, when, when dentists don’t know what they’re like, they end up being bad at it. And once they know what they love, they really excel. And I think that’s so important. You know, having to dabble within different fields of dentistry and then finding what you find is you’re passionate about and then taking that to the next level is key, and I so agree with you Is that dentists nowadays you know this is for everybody the minute you do what you love, it doesn’t, it’s, it’s not, it’s not a joke, it’s not work. You just have you. You enjoy it.

Speaker 2: 

Boom. Thank you for that. Guys and Sheila super valuable input because it all ties back to the theme or specific knowledge which we refer to your idea. Because you can’t read this stuff in books, or at least it’s not as meaningful, why not just go to the people that have achieved what you want to do, ask them what were the stepping stones to your success and then replicate it in your life. There was a few things that you said there. One of them was about the grafting. I really think there is at least some level of effort, at least the start, because inputs are tied to outputs, right as in, the more you input effort into the system, into your life, the more outputs that you’re like likely to achieve. That’s the mindset. It’s like that hustle mindset that gets you really really, really rolling at the beginning, and I’m a big believer in that. It’s just a math thing If you open 100 doors, you’re way more likely to find what you like versus if you open, like two doors. Right, yeah, at least for me. Then when you find that thing, then it’s less about hustle, Life becomes flipping easier.

Speaker 3: 

You get a mentor and tell us and which door to open.

Speaker 2: 

That’s also good and that too because they can see doors that you can always see. So I’m a big believer in that. Sheila, thank you for sharing your wisdom, and Dr O’Brien once again as well.

Speaker 3: 

I’m going to jump back in and I’m going to add to that. Yeah, when it comes to graph, it’s not about just successes and it’s not about trying to always get it right. You are going to hit failures and you’re going to hit hurdles and things like that along the way. So it’s really important that you get that in as early as possible, because the mistakes that you’ll learn early on in your career will help propel you forwards. Beyond that and I think there’s too much desire to be as perfect as possible within dentistry and it’s a really stressful norm to try and live up to. So it’s about actually being honest about your mistakes and trying to learn as much as you can. And that’s where having a great group of people can come in and they can really support you in that. Whether it’s taken out the wrong tooth, whether it’s putting the implant in at the wrong angle, whether you didn’t really check that occlusion or you injected fear in the wrong place and caused the vascular occlusion All of these things they will have happened to each and every single one of us at some point in our careers, and it’s not about hiding those things that happen. It’s like how do we overcome this? How do we get better from doing that, and when you learn that, that’s when you go on that path of teaching.

Speaker 1: 

No, 100% Failure is success in progress. I think I heard that somewhere, and it’s very strong, because failure comes at every walks of life. You’re never going to do something and be successful on day one, but I think having people around you who have been doing these treatments or talking about a certain aspect that you’re interested in is so important, and that’s how people find success. You know everyone, and I think this is where the mentorship thing comes into a little bit, because you want to learn from your mentor, not only the success that comes with it or the successful treatments, but you want to learn where they could have improved and how they’ve improved. And then then, how do you implement that within your day to day practice? And that’s where I think the true success lies.

Speaker 2: 

And to build on that, it’s not success versus failure. We don’t either succeed or fail. We either succeed or learn, which is a much better reframe right? Because failure in Verticalness is just an iteration towards our eventual success, which is like the biggest, coolest reframe of all time, Because you’ll sure as hell never do it that way ever again, because you want to succeed, at least most of us do anyway. Guys, thank you for sharing your wisdom. Let’s circle back to Dr Dev Dev Patel. How are you tonight, Dev?

Speaker 4: 

I am very well. I am very well, james, and it’s so nice to see all of you. How are you viewers? I’m always learning every time that I’m with the company of you guys, so I’m really glad to be part of the community.

Speaker 2: 

Well, it’s a flip and privilege to have you here. That’s really kind and thank you for joining us this evening, dev, there’ll be two categories of people in the audience. There’ll be people who know and love Dr Dev, and there’ll be people who have yet to meet Dr Dev. Dev, if you could tell us a little bit about yourself, that would be wonderful for those people who have yet to meet you.

Speaker 4: 

Yeah, so I am Dr Devan Patel. I do. Generally, my practice is limited to full multi-construction and implants. I’ve actually started doing a little bit of general dentistry again to teach dentists in my own practice, which were acquired, how the dentistry is done properly and help them succeed as well. I, as I said, I love full multi-construction. I’ve written a book about it. It’s a best-selling book on full multi-construction for GDP. Check out the Amazon. My book is there and I got great comments about the book. Although English is not my first language, I’ve heard so many comments that the book is easy to understand and easy to replicate. And this is my 12 years of experience of doing full multi-construction Eastman training where we really did our own mounting and we did our own wax up. And now, since past year many people won’t know is I’m doing digital full multi-construction, fully digital restorative full multi-construction. I probably late to the party because my Eastman background where I was so control free and I thought I could never achieve that control with digital dentistry and it’s difficult. But now I feel I’ve formulated how fully digital full multi-construction works and I can’t wait to share with everyone at 10x because that’s definitely going to 10x the speed of the full multi-construction you do in patient’s mouth. It’s going to be quick and easy and predictable way to do full multi-construction. So I’m really, really excited to share the protocol of my full multi-construction.

Speaker 2: 

Bro, 10x is no exaggeration. Either you can literally get there 10 times or 100 times faster when you have the right knowledge and someone shows you the right door.

Speaker 1: 

And it’s not all about mentors.

Speaker 2: 

But mentors are certainly a factor anyway. But part of the benefit of a mentor is that really the whole reason why you work with them in that capacity is because you at least have some level of respect for them. You at least elevate them to a degree. So therefore, if they say something, you’re way more likely to just do what they say versus anybody else at least I find as well. And then, obviously, because they’ve been the person who has achieved that goal whatever it is that you want to achieve in your life then what it will mean is that it’s way more likely to be correct as well.

Speaker 1: 

But yeah, it’s not all about mentors, but listen anyway on that, dev?

Speaker 2: 

what would you say? The secrets to your success was. What are secrets to your success are? Rather, if you could look back and say to yourself do you know what 10 years ago, I could put a handle on that younger version of Dev’s shoulder and say do this, do this, do this, do this, do this. I can’t give you all the knowledge, but I can give you some pointers. What would those things be?

Speaker 4: 

Yeah, so let me tell you basically start with the first seven years. Seven and a half, eight years I did fully NHS practice where I did 9,000 UDAs. I had no mentor, I had no one to guide to, I was doing my courses by myself and learning always, constantly, but having again. I know you all are really concentrating on mentorship, but I also want to sort of reiterate the fact that had I had a mentor seven years after my dentistry, I would have been in a completely different stage right now, or it would have been 10 years ahead than where I am right now. And that’s something I want people to really understand that although you may think that you can do it by yourself, with mentors you can do it much quicker. So first of all, I would have said to my younger self that find someone who is willing to help you. Not everyone is willing to help, so find someone who is willing to help you. Pay them because it’s going to pay your bucket loads back whatever and end quickly and invest in yourself and I’ve actually did a podcast on my podcast about this. That many times then you say, oh, you need to find what you love and really keep doing what you love. The problem is many times it’s difficult to find what you love unless you try different things, because you won’t know it. When I did my MSC in cons, I remember specifically when I went there to interview I told them that I don’t want to do any surgicals, I’m not interested in implants, I’m a restorative guy, I want to do restoration and now here this week I’ve done query block grafting, I do soft tissue grafting, I do full-arch implants and I do lots of surgeries and that’s something I developed over time that I sort of love to worship. So unless and until you start doing something you won’t and I would rather initially go abroad in the sense that learn about everything and this is again 10X event is about that so you have five different areas you can really understand and then zoom in into the area which you really love, because until and unless you have knowledge of everything you kind of haven’t really, you don’t know exactly what you love. So I think that’s something I would really, rather than niching down from the second year after graduation, go wide, learn everything and then niche down into your specific area which you love.

Speaker 2: 

Thank you for that so much, deb. And just to touch on one thing that you said we don’t know what we don’t know effectively, if we knew it, we’d already be doing it. If we knew it, then we’d know it, if that makes sense, and it would already be in our head. So here’s the thing If you don’t know what you don’t know, appreciating that concept is a very powerful thing and truly, truly, truly, truly, embracing all of the facets of it mentally. And what I mean by that is this If you don’t know what you don’t know, then why are you constantly putting yourself in surroundings where you’re gonna find out things that you already know already, or at least you have the expectation of what you’re gonna learn, before you go into that environment and you feel like you understand 100% what you’re gonna learn and find out, because, if you think about it, that’s actually a positive feedback cycle. You keep putting yourself in the same environment and you’re gonna learn the same things over and over again and you facets to them. Actually, a huge part of acquiring new knowledge to me is having the ability to recognize there’s a limit to your own capacity of understanding what you currently understand, what you currently have in terms of education, put yourself in a new surrounding, in a new environment, in which you’re embracing the fact that you don’t know everything that you’re gonna find, but you know that there’s likely gonna be some good information in there for you. The number of times that new things have come into my life which are absolutely incredible new concepts, new ways of handling things, new ways of doing things that have really, really, really helped me, because I said to myself right, I’m gonna go there, I’m gonna speak to that person. I don’t even know what the hell I’m gonna find, but I have a good feeling that they know something that I don’t know. Oh, wow. And there’s like three or four specific things that I can really think of that are just popping into my head right now, but I’m gonna save those stories for another day. Dev, it’s been wonderful to hear your story and for you to also share your secrets to success, and we have one final Dennis joining us this evening one final host for the most and his name is Dr Chattin. Hi Chattin, how are you, woo?

Speaker 5: 

I’m good, I’m good, I think I’m gonna. Yeah, all good, all good. James, mate, I’m struggling to keep in. You know, I’m struggling to cope with you. You’re just like running on a speed train there.

Speaker 2: 

Absolutely, bro, bringing the energy this evening, 1000%, let’s go. Let’s go, bro Chattin, amazing, amazing, yeah, chattin, chattin, chattin, chattin, chattin, my man. So Chattin, lots of people know you from Facebook and from what you do in the implant world. However, again, there’ll be some people who have not yet had the opportunity to meet you. If you were to do a little bit of an intro, a little bit of an elevator pitch, I suppose, of who you are to those people, what would that be? How would that sound?

Speaker 5: 

How would that look? Well? So my name is Chittin Matthai. I’m a dentist, practicing dentist. I go on a couple of practices. A lot of my work is two treatments a liner treatment and implant treatment. I’ve been practicing dentistry for the last 18 years, if that I think, yeah, it’s roughly around 18 years. Most of the work I do now is helping dental practice owners build and elevate their business, increase profitability in their business by incorporating systems and processes in their practices, so basically streamlining their workflows in their existing practices. So that’s the short brief that’s awesome man, Thank you so much for sharing.

Speaker 2: 

Chittin, one of your. To reiterate the streamlined thing, I had a friend who went to Chittin’s practice the other day and he said, James, I did not understand the meaning of the word streamlined and delegate those two words, until I saw Chittin Matthaius in action. So I know that that’s a big part of what allows you to be so efficient. And I know that your Facebook group is, of course, called profitable dental practice and there’s a lot of discussions on there about efficiency et cetera. So, on that note, what I want to know is, and what I’m really curious about, is how did you learn all the things that you know about enhancing your output per unit input, as in making your dentistry as efficient as it is? Because I know that you see and, by the way, this is not an advertisement for anybody who’s listening you don’t necessarily have to do this, but Chittin, through managing the practice to the standard that he does, is able to see 60, 70, sometimes 80 patients in a day with absolutely no drop in the quality of output. In fact, if anything, the output is flipping, unbelievable in terms of quality of work. And a lot of people will hear that Chittin and think to themselves did I just hear my own ears correctly, but because I know you personally and I’ve seen people who’ve been to your practice to see what you do, and they can all vouch for it. I mean, first of all, it’s an incredible thing. But I guess what I’d be interested to know is what inspired you to think to yourself. Right, let me just take this so flipping seriously, and we really focus a lot of energy into what I do day in, day out, so I can hit this unbelievable tear of patients, you know, as in handling so many patients, yet also, as well as that, ensuring that the quality of treatment is so good, what inspired you to go down that path and think about these things?

Speaker 5: 

James, I can put it down to you know two main points. And one what Nikola and Sheila discussed earlier on is having amazing mentors. Right During my journey over 19 years, I’ve had some crazy mentors with me and I would do anything to learn from them. Anything to learn from them. And the second thing is again what was discussed earlier is learning from your failures, and I wouldn’t put them down as failures, I would just reframe it, because that’s like a stepping stone to success. We all have failures. You’ve got two ways to look at it. You either decide you don’t want to do it again or you decide, okay, it’s a mistake, that’s happened, and see how you can improve on it. And finally, the way I looked at life is we all have a finite amount of time in life. How effective would that be if we use that time to our maximum ability and productively? So I started thinking how about if I could do two days’ work in one day? How about if I could do a week’s work in three days? That gives me three more days to have fun. So it was a constant challenge and I kept on pushing the boundaries. I don’t believe in dogma or rules out there, and I think everyone is capable of doing anything. We just set limits on ourselves, and that’s the biggest issue. If I could do things this way, there’s no reason why someone else can’t, and I’m so fortunate to share the stage with you guys, who are all experts in your own rights. So that’s the reason people who share the same values, same beliefs kind of work together, and that’s what I want to share on that next event.

Speaker 2: 

That’s flipping, cool, chatting. Listen, thank you for sharing the story and your wisdom this evening, and that goes for everybody who is on this webinar, in so far as the Co-host the co-host with the most, the most, so to speak and guys, it’s been a real pleasure to be part of your journey, because I know that we know each other all very well and I’ve seen you guys grow and develop in that amount of time too, and I’ve got absolutely zero doubt that that that that will continue. So, listen, as I say, thank you for sharing all of that. I just want to share a few anecdotes on success from my perspective as well, some of the things that have really, really, really helped me. I think one of the most powerful states that you can be in is a state of receptiveness at all times in so far as Information welcoming you, information into your life. I feel like when, the more you know, the more is there like a propensity for you to be Arrogant or not as receptive to that information. But here’s the thing if you think about that for two seconds, that makes absolutely no sense, because when you hit a state of arrogance, you basically hit this state where you think to yourself I know everything. But if you know even like one tiny thing about the concept of knowledge, you’ll know that it’s impossible to know everything. Not even Scientists who are expert in their fields know everything. That’s why it’s necessary for us to have scientists to push the boundaries of knowledge. So really, if you analyze that for two seconds, doesn’t actually make too much sense to be that way, but it’s very, very, very hard and something that you need to be constantly vigilant on, especially the more you learn the next level of your career that you hit, the most successful that you are. So, to me, just working really hard on yourself every single day to eliminate things like that, to eliminate subtle unconscious biases it creep in from her chimp brain effectively, or from her subconscious as being such a powerful thing, and just being aware of that stuff, like when I feel a certain way, I’m thinking myself Hmm, but why do I feel that way? Is it productive to feel this way relative to my overall goal and objective? And if you can really really really get good at that, I think that’s one of the most powerful things that you can unlock in your life the ability to separate your conscious from your subconscious and all these little hidden biases that make us human but also work against us sometimes as well. I want to share that with everybody tonight because that was one of my favorites guys. It’s been flipping awesome to have you all along the scene. We’re gonna throw the mic out to the floor in just a minute because I know there’s been some questions popping in in the chat, but, however, just before we do that, wanted to mention Something that dev and Chetan and, I think, for you others we’re talking about earlier, and that is our dental 10x event. What is the 10x event? 10x event is the event that any dentist can go to in 10x our career, but we developed these concepts that we talked about tonight in more detail and then also, as well as that, offer specific information on the respective fields in which each and every one of these dentists has Expertise, to allow anybody who comes along the knowledge. Allow anybody who comes along the knowledge that they need. Give them the knowledge that they need to be able to hit that next level in your career. It’s an evening and a day of networking, of talks or speeches, of fun, of celebration and having a really, really, really good time, because that is important as well, too. So we’re really looking forward to that. That is going to be on the 18th of November, which is a Saturday. What we’re going to do is we’re going to put the link to the tickets in the chat for this live stream or anybody who’s listening to this on the podcast, on any sort of follow-up. Feel free to get in touch with us about that. It will be a flippant awesome day and we’re sort of foreseen everybody there because we all deeply, deeply, deeply, deeply believe and are passionate in the concept of learning to Elevate yourself so that you see more doors and you see more opportunities. It basically enhances the pair of eyes that you have in your head and when you can do that to a very high level, trust me, just so many more cool things come into your life, and I want that for everybody that I made, because it’s helped me so much, it’s helped these people that I’m co-hosting this webinar with so much, and you can also really, really, really believe in this stuff and For anybody else who is listening. That is totally possible and it starts with opening doors and season opportunities. Guys, it’s been a pleasure to talk with you all this evening. Let’s go ahead and throw the mic out to the floor. I saw a question that came in on the chat earlier and that was from the lovely Andrea all the way from Australia. Guys, check this. Who asked a question for Sheila and Andrea said let me just see if I can find this question. It’s hovering in here somewhere. It was on the topic of facial aesthetics. Nick, I believe you saw it, didn’t you that question? I you know what I’m gonna do. I’m gonna have to get the app up on my phone.

Speaker 1: 

Talking about how, how to enhance patients without invasive treatment. So I think Andrea was talking about how a lot, of a lot of patients I’m guessing it was her patients want enhancements but do want invasive treatments. So I think it was on how Sheila would interpret that is, what kind of treatments are non-invasive, with people like to do. And I think another question was on using facial lasers. Is that something you use at the moment, sheila?

Speaker 2: 

So two questions there. So maybe, if you, yeah, if you want to deal with the first one, first there, sheila, and then we can talk about lasers.

Speaker 3: 

Andrea, really, really great question. A lot of the treatments that we do are In non-surgical injectables. Of course there are surgical alternatives, but everything is pretty much non-invasive. So it’s non-surgical Whether the patient sees something like having a cannula or having a thread inserted underneath their skin. We really need to understand by the patient, by yourself, what we, what you would determine invasive to be. But everything is non-invasive, none of it lasts, it’s not, it’s permanent and, you know, with results lasting anywhere between so 18 to 24 months. So it is a treatment and because actually we just can’t stop the process paging Right, we can’t stop how our bones age, how our teeth age, how our face ages. So patients repeatedly need treatment, which means it’s fantastic for practice growth. It means it’s fantastic for sort of bringing in repetitive and recurrent Treatments for our patients and and within the practice itself. So then they’re coming in not only just having new further treatments, but they’re having things like hygiene visits as well and they’re, you know, they’re having checkups and we can incorporate all of that into a program that allows the patients to maintain their treatments. But yeah, threads, I would probably say, is it’s quite, it’s semi-invasive, but not not nowhere near as invasive, and most people think everything’s done underneath the skin, so we’re not opening up. We’re not opening up the face, we’re not opening opening up pastures surgically. It’s inserted through a cannula and pulled through a hole, which is the suture, is then cut and buried underneath the skin. That sounds savage but works extremely well in the right case. Selection is really, really important. The other question was about lasers, and I don’t. I don’t use lasers. I mean I, within our clinics, we use lasers, but I don’t do the laser. So it’s our therapists that do the laser treatments and you can get some great results with that as well, and actually the depth of different lasers will determine the invasiveness of that as well. So but there’s a, there’s a lot of stuff that that align with dentures. So we can use things like toxins to manage muscular hyper hyperactivity, to treat things like TMD to treat, manage bite forces prior to immediate implant loading, to manage TMD and I’m actually going to be delivering a live, a live demonstration of of TMD Botox and how we assess, we diagnose and how we treat on the day when, when I see you all at 10x, we can use dermal fillers to manage a skeletal discrepancies as well. So it really does mix in with the denture reduce. So I see a lot of post awful cases where I’m balancing skeletal 3 and skeletal Two profiles, where we’re treating and augmenting the soft tissues because the alternative is orthopedic surgery and patients typically majority of patients don’t want to have orthopedic surgery. So there are a lot that aligns with the dentistry we do. That we can treat plan as part of an overall full mouth restorative and cosmetic rehabilitation plan as well. So it isn’t just lip fillers and wrinkle Botox which most people tend to think. You know that, as much as Instagram shows, a lot of the stuff I do is actually pretty, pretty discreet and the goal is to help patients age well, to help them feel great about their smile, to help them feel great about how they’re aging. So the combination of the two together works really synergistically and beautifully.

Speaker 2: 

Cool, sheila. Thank you so much for sharing your wisdom on that particular subject. Guys, I’ve had a question come in as a DM and that question says guys, how do you keep up the intensity throughout the course of the years Whenever you start to see the fruits of your labours and you start to think to yourself, hey, I’m getting somewhere? It must be so easy to kick back. What do you rely on mentally in so far as fuel to give you energy to keep going and keep hitting that next level? Throw that out to the floor. Anybody like to answer that?

Speaker 3: 

For me. How I keep up the intensity is such a great question. That’s such a nice question. Intensity you need accountability for intensity, right, that’s having the right people around you. It’s having you guys around me who are constantly challenging you. You’ve got to challenge yourself and you’ve got to really love what you do to maintain that momentum and maintain the intensity of which you’re doing it. If you feel bored, if you feel like it’s getting mundane, you’re not putting yourself out there. I always try to say to people you need to do things that make you feel uncomfortable, because that’s where real living starts.

Speaker 1: 

I totally agree with that. I think being around the right people really makes a big difference. I think we touched on this with, I think, dev as well in Chets. Having the right people around you is key and having a professional circle, because obviously everyone has a family and they have family they hang around with. But you also need a professional circle on people that you go and speak to and rely on and have conversations, because every individual does things differently and that’s great, because we all have so much to learn from each other. And if you surround yourself with the right people, even if it’s in different fields, you find that challenges you mentally and makes you want to improve. And then that reverses back into what Shreya said is accountability. Having accountability on what you want with your goals makes you always want to do better, because your goals will always change. You make some goals this year and before you hit them you’ll want more. But if you haven’t surrounded yourself with the right people, that doesn’t happen and if you’re surrounded with people who are the same. So things need to change and to expand your circle. You have to be around the right people and I think coming to the 10x event would be great for everyone to be around us.

Speaker 2: 

Thank you so much, nikhil and Dr Dav. What are your thoughts on that?

Speaker 4: 

Yeah, I think again as I mean, I’m probably repeating what Sheila and Nikhil already said For me, surrounding I do lapse, and for me I need a little bit of kick at the back. And having friends and having people who I can look up to is really important for me, because I need people who can pull me rather than push me. So if someone’s working harder than me, that’s a motivation for me to work harder, rather than, you know, someone’s pushing me to work harder, if that makes sense. And you know, looking at you, I certainly all work much, much harder than me. So, you know, for me it’s, it’s a motivation and that’s how I motivate myself. And you know I would be lying if I say, oh, I don’t sort of want to slow down, but that’s what keeps me going. But I think one thing I wanted to say that it’s no, it’s okay to slow down time to time. You know, sometime you need to re-energize, you need to think. If you’re, if you’re just being busy all the time, then you don’t have time to think about it, think about a lot of stuff. So it’s also good time to wind back and relax, but but it has to be productive, for me at least. I don’t want to, just because I never celebrate my win. So you know I I’m very bad at that, so you know I would. Just what’s next for me is the journey, is the process which is really I love it. I love the process of it, not the really the achievement, because otherwise, if you’re really working towards just achieving one thing, once you achieve it you will almost lost the sense of purpose because you will be like, okay, now I’ve done it, now what? So for me, it’s the process which is really, really fascinating and important.

Speaker 2: 

Love that. So being being being in love with the journey rather than the destination is another way. And on journeys. On the subject of journeys, most people think that you have to sacrifice the journey for the destination as well, which is total BS. Most people think that life has to look really hard until you’re one day eventually free whether that be financially, whether that be in a in any sense in your life, mentally, that you feel emancipated from some sort of past, trauma or whatever. We can go on and on on that, but here’s the thing it doesn’t have to feel like that at any point. How does that look for each and every one of us as individuals? Well, it looks like this. It looks like, first of all, embracing that concept and embracing that fact, because most of us, on at least some level, subconsciously think to ourselves hmm, well, I feel like it has to be about the grind set. I feel like it has to be about the hustle. Therefore, I’m going to accept it for the time being. But is it necessarily hustle if you flip and love it in every single moment? No, and that’s what happens whenever you open enough doors and find out really, really, really cool thing that everybody is looking for. Guys, everything that we talked about and more will be at the 10 of 10 X event, which is on the 18th of November. I am so looking forward to being able to present with all of these flipping inspirational clinicians that have shared this webinar with me this evening, to talk about all the things that we talked about tonight and so much more. We mentioned the link to be able to get tickets chat. You’ll be able to find it in there. We are getting to the point now where there’s only so many tickets left for the Gala dinner, so certainly, if you want to come for the full day on the Gala dinner at the end, then that is definitely the best place to look, and it’s certainly a good idea to think about that very soon. Only so far as, because those have already almost sold out. Like I say, just scratching the tip of the iceberg. There’s going to be many, many more things we’re talking about on that day. The main purpose of the day is that it’s going to be a big ass network event where you’re going to meet a ton of people who are well known in the dental world, and we make it our personal mission for everybody who comes on that day to have an absolutely unbelievable time, which is why I’m so excited for it. Guys, we’re going to wrap up there, but before we do that, let’s have some takeaways from the amazing people that I shared this webinar with tonight the co-hosts of this webinar. Short, fast takeaways success hacks, one biggest sign bite, the biggest sign bite that you can think of. That springs to mind to leave everybody who’s joined us in this webinar this evening on an inspirational note, Sheila, I’m putting you on the spotlight. But let’s go to you first. You have to be able to think on your feet, sheila, let’s go.

Speaker 3: 

I’m amazing at thinking on my feet. Make the most of everything.

Speaker 2: 

I’m really looking forward to the sign bite, then Stop stalling.

Speaker 3: 

Make the most of every single opportunity that presents to you, because you never know what opportunity will come from an incidental meeting of a stranger.

Speaker 4: 

Boom Milled it Dr Dev find what you love, and when you do find what you love, work is really paid, dr Nickel.

Speaker 2: 

Dr Nickel, you’ve had so much time to think Yours is going to be the best of the lot, right? I can’t wait to hear this.

Speaker 1: 

I think mine’s to do with work. I think getting the right work-life balance is key. So for me I would say work smart, play hard and make sure you try and put yourself in a position where you’re thinking ahead on where you want to be and put those things in place now, and I think that’s key. So you have to be around the right people, you have to be around the right mentors, you have to be around the right energy and I think if you do that, your life will be elevated. So that’s what I’m going to say.

Speaker 2: 

Love it, my man. Thanks so much. And I’ve got one more thing to say just before everybody parts ways with us this evening, and that is my ways and my takeaway. Here’s something that I absolutely love. I just think it’s really cool, and it just came to mind whenever everybody was talking earlier. Do you know, whenever we go through life and we go through these experiences, that in the moment, well, they’re less than ideal, and it’s easy for us to get disheartened or disheartened, rather, disenchanted with what we’re doing. And well, inevitably, what can creep into our mind at that point is that we feel the urge to stop, we feel the urge to not continue going. Well, really, the first thing is to embrace that as part of the journey. The first thing is to understand that those are the scars that we go through on this knowledge-acquiring process, on this process to gain wisdom and become the best version of ourselves. So you know what, whenever you go through those, whenever you get those wounds and the heal guess what? There’s a scar there. Sometimes we can remember. It is really really, really important to be able to speak from the scar and not from the wound, speak from the wisdom that you gained and not what happened to you, and what that means is that you can go through life benefiting from that experience rather than it holding you back. Guys, on that note, we’re going to go ahead and wrap up this evening. It’s been so much fun to present with these days. I cannot wait to see you, everybody on the 18th of November, peace and love, I hope you have an amazing evening. What is left of it? Much love, thank you.