Please read all these terms and conditions. 

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read  these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.  


  1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you). We  are DW Invest Limited a company registered in England and Wales under number 13287562 whose registered office is  at 185 Dyke Road, United Kingdom, BN3 1TL with email address; (the Supplier or  us or we). 
  2. These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by  these Terms and Conditions. You can only purchase the Services and Goods from the Website if you are eligible to  enter into a contract and are at least 18 years old. 


  1. Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or  profession; 
  2. Contract means the legally-binding agreement between you and us for the supply of the Services; 
  3. Delivery Location means the Supplier’s premises or other location where the Services are to be supplied, as set out in  the Order; 
  4. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to  the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is  long enough for the purposes of the information, and allows the unchanged reproduction of the information stored; 
  5. Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order; 
  6. Order means the Customer’s order for the Services from the Supplier as submitted following the step by step process  set out on the Website; 
  7. Privacy Policy means the terms which set out how we will deal with confidential and personal information received  from you via the Website; 
  8. Services means the services advertised on the Website, including any Goods, of the number and description set out in  the Order; 
  9. Website means our website on which the Services are advertised. 


  1. The description of the Services and any Goods is as set out in the Website, catalogues, brochures or other form of  advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and  colour of any Goods supplied. 
  2. In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any  information or specification you provide is accurate. 
  3. All Services which appear on the Website are subject to availability. 
  4. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement.  We will notify you of these changes. 


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  1. You must co-operate with us in all matters relating to the Services, provide us and our authorised employees and  representatives with access to any premises under your control as required, provide us with all information required to  perform the Services and obtain any necessary licences and consents (unless otherwise agreed). 
  2. Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until  you remedy it or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on  written notice to you. 


  1. We retain and use all information strictly under the Privacy Policy. 
  2. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you  expressly agree to this. 


  1. The description of the Services and any Goods in our website does not constitute a contractual offer to sell the  Services or Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will  try to tell you the reason without delay. 
  2. The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting  the Order. It is your responsibility to check that you have used the ordering process correctly. 
  3. A Contract will be formed for the Services ordered only when you receive an email from us confirming the Order ( Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us  immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order  you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order  Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any  event not later than the delivery of any Goods supplied under the Contract, and before performance begins of any of the  Services. 
  4. Any quotation or estimate of Fees (as defined below) is valid for a maximum period of 7 days from its date, unless  we expressly withdraw it at an earlier time. 
  5. No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has  been entered into unless the variation is agreed by the Customer and the Supplier in writing. 
  6. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not  the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate  for you and which might, in some respects, be better for you, eg by giving you rights as a business. 


  1. The fees (Fees) for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or  other charges is that set out on the Website at the date we accept the Order or such other price as we may agree in  writing. Prices for Services may be calculated on a fixed price or on a standard daily rate basis. 
  2. Fees and charges include VAT at the rate applicable at the time of the Order. 
  3. You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or  otherwise before delivery of the Services. 


  1. We will deliver the Services, including any Goods, to the Delivery Location by the time or within the agreed period or,  failing any agreement: 
  1. In any case, regardless of events beyond our control, if we do not deliver the Services on time, you can require us to  reduce the Fees or charges by an appropriate amount (including the right to receive a refund for anything already paid  above the reduced amount). The amount of the reduction can, where appropriate, be up to the full amount of the Fees or  charges. 
  2. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to  any other remedies) treat the Contract at an end if: 
  1. If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the  Contract. 
  2. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order  for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies)  without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have  been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this. 
  3. If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the  value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without  also cancelling or rejecting the Order for the rest of them. 
  4. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and  Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or  other taxes, as we will not pay them. 
  5. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason,  subject to the above provisions and provided you are not liable for extra charges. 
  6. If you or your nominee fail, through no fault of ours, to take delivery of the Services at the Delivery Location, we may  charge the reasonable costs of storing and redelivering them. 
  7. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if  reasonably practicable, examine the Goods before accepting them. 

Risk and Title 

  1. Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. 
  2. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards  your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by  you, in which case you must return them or allow us to collect them. 

Withdrawal and cancellation 

  1. You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and  without giving us a reason, and without incurring any liability. 
  2. This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below.  These Cancellation Rights, however, do not apply, to a contract for the following goods and services (with no others) in  the following circumstances: 

Right to cancel 

  1. Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason. Powered by Rocket Lawyer ®
  2. Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason. 
  3. The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the  carrier, indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of services  only (without goods), the cancellation period will expire 14 days from the day the Contract was entered into. In a  contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery. 
  4. To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting  out your decision (eg a letter sent by post or email). You can use the attached model cancellation form, but it is not  obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may  decide to use the model cancellation form. 
  5. You can also electronically fill in and submit the model cancellation form or any other clear statement of the  Customer’s decision to cancel the Contract on our website . If you use this option, we will  communicate to you an acknowledgement of receipt of such a cancellation in a Durable Medium (eg by email) without  delay. 
  6. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the  right to cancel before the cancellation period has expired. 

Commencement of Services in the cancellation period 

  1. We must not begin the supply of a service (being part of the Services) before the end of the cancellation period unless  you have made an express request for the service. 

Effects of cancellation in the cancellation period 

  1. Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you,  including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the  least expensive type of standard delivery offered by us). 

Payment for Services commenced during the cancellation period 

  1. Where a service is supplied (being part of the Service) before the end of the cancellation period in response to your  express request to do so, you must pay an amount for the supply of the service for the period for which it is supplied,  ending with the time when we are informed of your decision to cancel the Contract. This amount is in proportion to  what has been supplied in comparison with the full coverage of the Contract. This amount is to be calculated on the  basis of the total price agreed in the Contract or, if the total price were to be excessive, on the basis of the market value  of the service that has been supplied, calculated by comparing prices for equivalent services supplied by other traders.  You will bear no cost for supply of that service, in full or in part, in this cancellation period if that service is not  supplied in response to such a request. 

Deduction for Goods supplied 

  1. We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of  unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics  and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This  is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss. 

Timing of reimbursement 

  1. If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than: 
  1. If we have offered to collect the Goods or if no Goods were supplied or to be supplied (ie it is a contract for the supply  of services only), we will make the reimbursement without undue delay, and not later than 14 days after the day on  which we are informed about your decision to cancel this Contract. 
  2. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you  have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 

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Returning Goods 

  1. If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods  or hand them over to us at 185 Dyke Road, United Kingdom, BN3 1TL without delay and in any event not later  than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if  you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of  returning the Goods. 
  2. For the purposes of these Cancellation Rights, these words have the following meanings: 


  1. We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not  meet the following obligation. 
  2. Upon delivery, the Goods will: 
  1. It is not a failure to conform if the failure has its origin in your materials. 
  2. We will supply the Services with reasonable skill and care. 
  3. In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our  behalf, about us or about the Services, is a term of the Contract (which we must comply with) if you take it into account  when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract.  Anything you take into account is subject to anything that qualified it and was said or written to you by us or on behalf  of us on the same occasion, and any change to it that has been expressly agreed between us (before entering this  Contract or later). 


  1. The Contract continues as long as it takes us to perform the Services. 
  2. Either you or we may terminate the Contract or suspend the Services at any time by a written notice of termination or  suspension to the other if that other: 
  1. On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be  affected. 


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  1. Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its  obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help  perform its duties. 


  1. In the event of any failure by a party because of something beyond its reasonable control: 


  1. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with  regard to your personal information. 
  2. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy  ( and cookies policy ( 
  3. For the purposes of these Terms and Conditions: 
  1. We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you. 
  2. Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal  Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the  Data Protection Laws: 
  1. For any enquiries or complaints regarding data privacy, you can e-mail: . 


  1. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) death or personal injury caused by  negligence or breach of the Supplier’s other legal obligations. Subject to this, we are not liable for (i) loss which was  not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to your  business, trade, craft or profession which would not be suffered by a Consumer – because we believe you are not  buying the Services and Goods wholly or mainly for your business, trade, craft or profession. 


  1. The Contract (including any non-contractual matters) is governed by the law of England and Wales. 
  2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in  Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland. 

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  1. We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us to  find a solution. We will aim to respond with an appropriate solution within 5 days.. 


  1. These terms and conditions were created using a document from Rocket Lawyer ( /en). 



 DW Invest Limited 

185 Dyke Road 

 United Kingdom 

BN3 1TL 

Email address: 

 I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*] [for the supply of the  following service [*], Ordered on [*]/received on [*]______________________(date received) 

 Name of consumer(s): 

 Address of consumer(s): 

Signature of consumer(s) (only if this form is notified on paper) 


 [*] Delete as appropriate.